Grievance Redressal

Effective Date: 12 July 2026

At GoriPSD.com, we are committed to providing our customers with a reliable and transparent experience when purchasing and using our digital products.

If you have a complaint, concern, or unresolved issue relating to our website, digital products, orders, payments, downloads, refunds, accounts, or customer support, you may contact us using the grievance contact details provided below.

1. What Is a Grievance?

A grievance may include a complaint or concern relating to a digital product, order, payment, download access, refund request, account, customer service, website functionality, copyright or license issue, or any other matter related to GoriPSD.com.

2. How to Submit a Grievance

Customers are encouraged to first contact our customer support team so that we can understand and resolve the issue as quickly as reasonably possible.

When submitting a grievance, please provide sufficient information to help us identify and investigate the matter.

This may include:

Customer name
Email address used for the order or account
Order ID, if applicable
Payment ID or transaction details, if applicable
Date of the transaction, if applicable
Description of the complaint or issue
Relevant screenshots, documents, or other supporting information

3. Grievance Contact Details

Grievance Contact:
Satyadev Studio

Email:
support@goripsd.com

WhatsApp:
+91 92784 14273

Address:
Satyadev Studio
Ballia, Uttar Pradesh, India – 277001

4. Acknowledgement of Grievances

We will make reasonable efforts to acknowledge and review grievances received through the contact details provided on this page.

The time required to resolve a grievance may depend on the nature and complexity of the issue and the information required to investigate it.

5. Grievance Review and Resolution

After receiving a grievance, GoriPSD.com may review the relevant order, payment, product delivery, download status, account information, communications, or other information necessary to understand the issue.

Where appropriate, we may provide a resolution, clarification, correction, replacement download, account assistance, refund review, or another reasonable solution depending on the circumstances.

6. Refund and Payment Complaints

For refund-related complaints, please first review our Refund Policy and contact our support team with the relevant order and payment information.

Where a payment was processed through a third-party payment provider, payment processing and banking timelines may depend on the relevant payment provider, bank, card issuer, or financial institution.

7. Digital Product Complaints

If you experience a problem with a purchased digital product, such as a corrupted file, missing file, download problem, or access issue, please contact us with your order details.

Where appropriate, we may attempt to resolve the issue by providing a corrected file, replacement download link, access assistance, or another reasonable solution.

8. Copyright and Intellectual Property Complaints

If you believe that copyrighted material or other intellectual property has been used on GoriPSD.com without appropriate authorization, please contact us with details of the material and information supporting your claim.

9. Privacy-Related Complaints

If you have a concern about the collection, use, protection, or handling of your personal information, please contact us using the details provided on this page.

You may also review our Privacy Policy for additional information about how personal information is handled.

10. False or Fraudulent Complaints

GoriPSD.com may request additional information or supporting evidence where reasonably necessary to verify a complaint.

We reserve the right to take appropriate action against fraudulent, misleading, abusive, or knowingly false claims, subject to applicable law.

11. No Waiver of Legal Rights

The grievance process described on this page is intended to provide customers with a convenient way to raise concerns and seek assistance.

Nothing in this policy is intended to limit or remove any rights or remedies available to customers under applicable law.

12. Related Policies

13. Contact Us

Business Name:
Satyadev Studio

Address:
Ballia, Uttar Pradesh, India – 277001

Website:
https://goripsd.com

Email:
info@goripsd.com

Customer Support:
support@goripsd.com