Refund Policy

Effective Date: 12 July 2026

At GoriPSD.com, we sell digital products such as Wedding Album PSD, Wedding PSD Templates, PNG Elements, Backgrounds, Fonts, Mockups, Brushes, Effects, and other digital design resources.

Because our products are digital products and are delivered electronically, customers should carefully review the product description, included files, format, compatibility, and applicable license before completing a purchase.

1. Digital Products

All products sold on GoriPSD.com are digital products. No physical product is shipped or delivered.

After successful payment, the purchased product may be made available through a download link, customer account, order page, email, or another digital delivery method provided by GoriPSD.com.

2. Refund Eligibility

Refund requests may be considered in genuine situations such as:

Payment was successfully charged but the purchased digital product was not delivered or made available.
The delivered file is technically corrupted or cannot be extracted or accessed due to a problem with the supplied file.
A duplicate payment was made for the same order.
A technical problem on GoriPSD.com prevents access to a successfully purchased product and the issue cannot reasonably be resolved.
Another genuine transaction or delivery issue is verified by GoriPSD.com.

3. Non-Refundable Situations

A refund may not be available in situations including:

The customer has successfully received or downloaded the digital product and simply changes their mind.
The customer purchased a product without reviewing its description, preview, format, or included contents.
The customer’s computer, software, internet connection, storage device, or other personal equipment is incompatible with the product.
The customer does not know how to use compatible design software or edit the purchased files.
The customer purchased the same or a similar product by mistake after having access to the product information.
The customer has violated the Terms & Conditions or Copyright & License Policy.
The customer has shared, redistributed, uploaded, resold, or otherwise misused the purchased files.

4. Download and Access Problems

If you have paid successfully but cannot download or access your purchased product, please contact us before requesting a refund.

Our support team may first attempt to resolve the issue by providing a new download link, correcting access, replacing a corrupted file, or providing another reasonable solution where appropriate.

5. Duplicate Payments

If you are charged more than once for the same order due to a duplicate transaction, please contact us with the relevant order and payment details.

After verification, the eligible duplicate amount may be refunded to the original payment method.

6. How to Request a Refund

To request a refund or report a payment or delivery problem, contact our support team with:

Customer name
Email address used for the order
Order ID
Payment ID, if available
Date of payment
Amount paid
Description of the problem
Relevant screenshots or other supporting information, if applicable

Email:
support@goripsd.com

WhatsApp:
+91 92784 14273

7. Refund Review

Every refund request may be reviewed based on the order, payment status, product delivery status, download status, and circumstances of the request.

GoriPSD.com may request additional information when necessary to verify a refund request and prevent fraudulent or unauthorized claims.

8. Approved Refunds

If a refund is approved, the refund will normally be initiated to the original payment method used for the transaction.

The time required for the amount to appear in the customer’s account may depend on the payment method, bank, card issuer, or other financial institution.

Refund processing times may vary depending on the payment method and banking process.

9. Razorpay Payments

Payments on GoriPSD.com may be processed through Razorpay.

Razorpay is the payment service provider and does not decide GoriPSD.com’s refund eligibility. Refund requests should first be submitted to GoriPSD.com using the contact details provided on this page.

10. Partial Refunds

Where appropriate and where permitted by the circumstances of the transaction, GoriPSD.com may issue a partial refund instead of a full refund.

The final refund amount will depend on the specific circumstances and verification of the transaction.

11. Cancellation Requests

If you wish to cancel an order, please contact us as soon as possible.

Because digital products may be delivered immediately after successful payment, cancellation may not be possible after the product has been made available or downloaded. Any cancellation request will be reviewed based on the status of the order and applicable circumstances.

12. Fraudulent or Unauthorized Transactions

If you believe that an unauthorized transaction has been made using your payment method, contact us immediately with the transaction details.

You should also contact your bank or payment provider where appropriate.

13. Policy Changes

GoriPSD.com may update this Refund Policy from time to time to reflect changes in our products, services, payment systems, business practices, or applicable requirements.

Any updated version will be published on this page with a revised effective or updated date.

14. Contact Us

Business Name:
Satyadev Studio

Address:
Ballia, Uttar Pradesh, India – 277001

Website:
https://goripsd.com

Email:
info@goripsd.com

Customer Support:
support@goripsd.com